Seriously Don’t Do That™
Seriously Don’t Do That™ is a weekly show for founders making high-stakes growth decisions and trying not to learn the hard way.
Each episode focuses on one specific mistake founders make under pressure: U.S. market entry assumptions, emotional beachhead choices, premature sales hires, ICP chaos, compliance blind spots, broken pipelines, and board-level credibility gaps.
Hosted by Dan Griffith, the show brings pattern recognition from real founder situations across healthcare, fintech, insurance, and other regulated or institutionally complex markets. Guest episodes validate the reality. Dan explains what actually went wrong and what to do instead.
This isn’t hustle content. It’s not tactics without context. And it’s not agency advice.If growth feels harder than it should… you’re probably right.
Seriously, Don’t Do That!
Seriously Don’t Do That™
Seriously, Don’t Ignore AI’s Impact on Customer Success
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Most SaaS founders celebrate new sales — but if your post-sale bucket is leaking, those logos won’t save you.
In this episode, Dan Griffith sits down with Jason Noble, Co-founder and Co-host of The Jasons Take On podcast, to explore how AI is reshaping customer success in 2025.
💡 What You’ll Learn:
- The biggest customer success mistakes founders are making this year
- Real-world examples where AI turned retention into revenue
- How to measure AI’s impact on churn and expansion with real data
- Why hitting sales targets means nothing without a strong post-sale engine
📌 Key Quote: “Sales might open the door, but retention keeps the lights on — and AI can help you do both better.”
